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PRIVACY POLICY

Information We Collect

We may collect personal information when you interact with our website or services, including:

Website Forms / Contact / Newsletter

Name

Email address

Any data submitted through website forms

Orders / Physical or Digital Purchases

Name

Email address

Shipping and/or billing address

Order history

Payment details (processed securely through third parties — we do not store card numbers)

Coaching / Services

Information voluntarily shared during intake or sessions (personal, emotional, or health-related)

Scheduling details (date/time of sessions)


How We Use Your Information

We use your information to:

Process and fulfill orders

Send confirmations, order updates, and booking details

Provide customer service and support

Send newsletters or promotional content (only if you opt in)

Improve the user experience on our website

Scheduling confirmations and reminders may be sent via Google Calendar or similar platforms.


Confidentiality (Coaching Services)

Any personal information shared during coaching is confidential.We do not sell, share, or disclose coaching information to outside parties.


Financial Information

Payments are securely processed through trusted third-party providers such as:

Stripe

Square

PayPal

Cash App / Venmo

We do not store full payment or banking details.


Sharing Information With Third Parties

Your information is only shared when necessary to complete a transaction:

Payment processors

Print and shipping partners

Scheduling/booking platforms

We do not sell personal data. Ever.


Your Rights

You may request to:

Update or correct personal information

Request deletion of stored personal data

Opt out of marketing emails at any time

To request changes, email: bealight33@gmail.com



TERMS OF SERVICE

By using this website, purchasing products, or booking coaching sessions, you agree to these terms.


General Use

You must be 18+ to purchase coaching or book sessions.

All content on this website is owned by Better Together 33 and may not be copied or distributed without written permission.


Coaching Disclaimer

Coaching is not therapy, mental health treatment, medical care, legal advice, or financial advice.

By booking coaching, you acknowledge:

You are responsible for your own decisions and results.

Coaching provides guidance and support — not clinical treatment.

If you are in crisis, contact local emergency services or a licensed professional.


Digital Products (Downloads / Templates / Guides)

All digital sales are final.

Digital products are for personal use only and may not be resold, shared, or redistributed.

If you experience a download issue, we will resend the file.



REFUND, CANCELLATION & SHIPPING POLICIES

Physical Merchandise (Print-on-Demand)

Because items are custom-made:

No returns or exchanges for size, buyer’s remorse, or change of mind.

If your item arrives damaged or incorrect, contact us within 7 days at:📧 bealight33@gmail.comInclude photos + order number. We will replace it.

Shipping times vary depending on print provider and destination.


Original Paintings (Physical Artwork)

All painting purchases are final sale.

No returns, cancellations, or exchanges.

Each piece is one-of-a-kind and sold as-is.

Shipping may depend on when payment funds are released.


Coaching Sessions

Cancellation / Rescheduling

You may reschedule up to 24 hours before your appointment.

Cancellations with less than 24-hour notice or no-shows are non-refundable.

Refunds

Coaching is non-refundable once the session has occurred or when prep work has begun.



CONTACT

Better Together 33🌐 Website: https://BetterTogether33.com📧 Email: bealight33@gmail.com


ACKNOWLEDGEMENT

By using this website, booking coaching, or purchasing any product, you acknowledge that you have read and agreed to all terms and policies on this page.